What personal information do you collect about me?

We collect the following information about you:

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Banking information (only if you have asked us to pay you electronically or if you have paid us electronically)
  • Purchase history (courses attended, software products purchased, professional services requested)
  • Customer satisfaction information (anonymous only)

When you visit our website, we do not collect any personal information. Google Analytics will log your IP information and the city you are in.

When you sign up for our e-newsletter, Mailchimp will track statistics on readership. You will always have the option to unsubscribe or change your preferences at any time.

How do you use this information?

The main reasons we collect personal information from you are:

  • To ensure high-quality customer service
  • For marketing, to inform you about training opportunities you may be interested in
  • For billing purposes

Do you share my information with anyone else?

We will never disclose your information to a third party without your explicit consent. For delivery purposes we will pass on your name and address to a courier company to complete a delivery.

Do I have to accept cookies, and what does that mean?

To use our website and register for training workshops, your browser must be able to accept cookies. Cookies are required to authenticate registered users and protect our site and site functions from misuse.

Do your cookies store data about me when I visit your website?

We don’t collect any information about you personally, and we don’t know who you are. What we measure are the behaviours of visitors to our site (what pages they viewed, how many times, for how long) to understand how our site is used and to learn which pages and types of content our site users prefer. This information is stored in log files and is used for aggregated and statistical reporting.

Does your website collect any other data about me that I should know about?

We use Google Analytics Advertising Features, which measures third-party audience data such as age, gender, interests, content you’ve viewed and where you’re located, including information collected through cookies. Google Analytics also tracks who clicks on ads, to measure the effectiveness of marketing efforts.

I notice I see more ads about you after I’ve visited your website. Can I opt out?

Yes, you may opt out from automated collection of your information by third-party ad networks for the purpose of delivering advertisements tailored to your interests. Visit the Consumer Opt-out Page for the Self-Regulatory Principles for Online Behavioural Advertising and edit or opt out of your Google Display Network Ads preferences.